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Support

Contact Us

We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.

Email Support

For general inquiries, support, and privacy-related questions:

dima0morgunov@gmail.com

Frequently Asked Questions

What is Eposia?

Eposia is a magical platform that brings fairy tales and children's stories to life. Perfect for bedtime, car rides, or quiet time, our platform offers a magical world of adventure, fantasy, and wonder designed specifically for children and families.

Is Eposia safe for children?

Yes! Eposia is designed with children's safety in mind. We comply with COPPA (Children's Online Privacy Protection Act) and do not knowingly collect personal information from children under 13 without verifiable parental consent. All content is carefully curated to be family-friendly and appropriate for children.

What languages are supported?

Eposia supports multiple languages. You can change your language preference in the settings. We're continuously working to add more language support.

How do I report a problem or bug?

If you encounter any issues or bugs, please email us at dima0morgunov@gmail.com with a description of the problem. We appreciate your feedback and will work to resolve any issues as quickly as possible.

Can I request a specific story?

We're always looking to expand our collection! If you have a story suggestion, please send it to dima0morgunov@gmail.com. We'll consider it for future updates.

How do I change my preferences?

You can customize your experience by adjusting language preferences, theme settings (light/dark mode), and notification preferences in your account settings.

How do I delete my account or data?

If you would like to delete your account or request deletion of your personal information, please contact us at dima0morgunov@gmail.com. We will process your request in accordance with our Privacy Policy.

Additional Resources

Response Time

We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your email as urgent and we'll prioritize your request.

Feedback

We love hearing from our users! Your feedback helps us improve Eposia and create a better experience for everyone. Please share your thoughts, suggestions, or feature requests at dima0morgunov@gmail.com.